Terms of service

Welcome to Brut Silence!

The terms “we,” “us,” and “our” refer to Brut Silence. By accessing or using our website, products, and services (collectively, the “Services”), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Services.


1. Account & Eligibility

  • You must be at least the age of majority in your jurisdiction to use our Services.

  • You are responsible for providing accurate, current, and complete information, including billing and shipping details.

  • Keep your account credentials secure. You are responsible for all activity under your account.


2. Products & Orders

  • We strive for accurate product representation, but colors, materials, or designs may appear differently on screens.

  • Product descriptions, prices, and availability are subject to change without notice.

  • Placing an order is an offer to purchase; we reserve the right to accept or decline orders.

  • Orders are subject to our Refund & Return Policy.


3. Pricing & Payments

  • Prices, promotions, and discounts may change without notice.

  • Taxes, shipping, handling, and customs fees are additional where applicable.

  • You agree to provide accurate payment information and authorize us to charge your selected method.


4. Shipping & Delivery

  • Delivery times are estimates only. We are not responsible for delays due to carriers, customs, or events beyond our control.

  • Once products are shipped, title and risk of loss pass to you.


5. Returns & Refunds

  • All returns and refunds are handled according to our Refund & Return Policy.

  • Certain items (customized, hygiene-sensitive, or perishable) may be non-returnable.

  • For EU consumers: some made-to-order or personalized items may not be eligible for returns under EU law.


6. Intellectual Property

  • All content on the site, including trademarks, logos, designs, text, images, and media, is owned by Brut Silence or its licensors.

  • Use of our content is strictly for personal, non-commercial purposes. Reproduction, distribution, or public display without permission is prohibited.


7. Third-Party Tools & Links

  • We may provide access to third-party tools or websites. Use is at your own risk.

  • We are not responsible for content, accuracy, or transactions with third parties.


8. Prohibited Uses

You may not:

  • Violate laws or infringe IP rights;

  • Transmit malware, spam, or misleading information;

  • Harass or harm other users;

  • Circumvent security features of the site or Services.

Violations may result in account suspension or termination.


9. Disclaimers & Limitation of Liability

  • Services and products are provided “as is” without warranties of any kind.

  • We are not liable for indirect, incidental, or consequential damages.

  • Some jurisdictions limit disclaimers; where prohibited, such limitations do not apply.


10. Indemnification

You agree to indemnify and hold harmless Brut Silence, Shopify, and affiliates from claims or damages arising from your use of the Services, violations of Terms, or infringement of third-party rights.


11. Feedback

By submitting feedback or reviews, you grant us a worldwide, royalty-free license to use, reproduce, and display it for any purpose.


12. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the jurisdiction where Brut Silence is headquartered.

  • You and Brut Silence consent to venue and personal jurisdiction in these courts.


13. Changes to Terms

We may update these Terms at any time. Your continued use of the Services constitutes acceptance of any changes.


14. Contact Information

Questions about these Terms should be sent to:
support@brutsilence.com